WHAT INFORMATION DO WE COLLECT?
WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services, express an interest in obtaining
information about us or our products and Services, when you
participate in activities on the Services or otherwise when you
The personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make and
the products and features you use. The personal information we
collect may include the following:
Personal Information Provided by You. We collect names; phone
numbers; email addresses; contact preferences; contact or
authentication data; debit/credit card numbers; job titles; mailing
addresses; passwords; usernames; billing addresses; and other
Payment Data. We may collect data necessary to process your payment
if you make purchases, such as your payment instrument number (such
as a credit card number), and the security code associated with your
payment instrument. All payment data is stored by __________. You
may find their privacy notice link(s) here: __________.
Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details,
like your Facebook, Twitter or other social media account. If you
choose to register in this way, we will collect the information
described in the section called "HOW DO WE HANDLE YOUR SOCIAL
All personal information that you provide to us must be true,
complete and accurate, and you must notify us of any changes to such
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use or
navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies
and similar technologies.
The information we collect includes:
Information collected through our App
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with
us, this log data may include your IP address, device
information, browser type and settings and information about
your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches and
other actions you take such as which features you use), device
event information (such as system activity, error reports
(sometimes called 'crash dumps') and hardware settings).
Device Data. We collect device data such as information about
your computer, phone, tablet or other device you use to access
the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server),
device and application identification numbers, location, browser
type, hardware model Internet service provider and/or mobile
carrier, operating system and system configuration information.
Location Data. We collect location data such as information
about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on
your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by
disabling your Location setting on your device. Note however, if
you choose to opt out, you may not be able to use certain
aspects of the Services.
In Short: We collect information regarding your geolocation,
Facebook permissions, when you use our App.
If you use our App, we also collect the following information:
This information is primarily needed to maintain the security and
operation of our App, for troubleshooting and for our internal
analytics and reporting purposes.
Geolocation Information. We may request access or permission to
and track location-based information from your mobile device,
either continuously or while you are using our App, to provide
certain location-based services. If you wish to change our
access or permissions, you may do so in your device's settings.
Facebook Permissions. We by default access your Facebook basic
account information, including your name, email, gender,
birthday, current city, and profile picture URL, as well as
other information that you choose to make public. We may also
request access to other permissions related to your account,
such as friends, checkins, and likes, and you may choose to
grant or deny us access to each individual permission. For more
information regarding Facebook permissions, refer to the
Facebook Permissions Reference page.
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on
legitimate business interests, the fulfillment of our contract with
you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety
of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate
business interests, in order to enter into or perform a contract
with you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on
next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose
to link your account with us to a third-party account (such as
your Google or Facebook account), we use the information you
allowed us to collect from those third parties to facilitate
account creation and logon process for the performance of the
contract. See the section below headed "HOW DO WE HANDLE YOUR
SOCIAL LOGINS?" for further information.
To post testimonials. We post testimonials on our Services that
may contain personal information. Prior to posting a
testimonial, we will obtain your consent to use your name and
the content of the testimonial. If you wish to update, or delete
your testimonial, please contact us at [email protected] and
be sure to include your name, testimonial location, and contact
Request feedback. We may use your information to request
feedback and to contact you about your use of our Services.
To enable user-to-user communications. We may use your
information in order to enable user-to-user communications with
each user's consent.
To manage user accounts. We may use your information for the
purposes of managing our account and keeping it in working
To send administrative information to you. We may use your
personal information to send you product, service and new
feature information and/or information about changes to our
terms, conditions, and policies.
To protect our Services. We may use your information as part of
our efforts to keep our Services safe and secure (for example,
for fraud monitoring and prevention).
To enforce our terms, conditions and policies for business
purposes, to comply with legal and regulatory requirements or in
connection with our contract.
To respond to legal requests and prevent harm. If we receive a
subpoena or other legal request, we may need to inspect the data
we hold to determine how to respond.
Fulfill and manage your orders. We may use your information to
fulfill and manage your orders, payments, returns, and exchanges
made through the Services.
Administer prize draws and competitions. We may use your
information to administer prize draws and competitions when you
elect to participate in our competitions.
To deliver and facilitate delivery of services to the user. We
may use your information to provide you with the requested
To respond to user inquiries/offer support to users. We may use
your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or
our third-party marketing partners may use the personal
information you send to us for our marketing purposes, if this
is in accordance with your marketing preferences. For example,
when expressing an interest in obtaining information about us or
our Services, subscribing to marketing or otherwise contacting
us, we will collect personal information from you. You can
opt-out of our marketing emails at any time (see the "WHAT ARE
YOUR PRIVACY RIGHTS?" below).
Deliver targeted advertising to you. We may use your information
to develop and display personalized content and advertising (and
work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply
with laws, to provide you with services, to protect your rights, or
to fulfill business obligations.
We may process or share your data that we hold based on the
following legal basis:
More specifically, we may need to process your data or share your
personal information in the following situations:
Consent: We may process your data if you have given us specific
consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is
reasonably necessary to achieve our legitimate business
Performance of a Contract: Where we have entered into a contract
with you, we may process your personal information to fulfill
the terms of our contract.
Legal Obligations: We may disclose your information where we are
legally required to do so in order to comply with applicable
law, governmental requests, a judicial proceeding, court order,
or legal process, such as in response to a court order or a
subpoena (including in response to public authorities to meet
national security or law enforcement requirements).
Vital Interests: We may disclose your information where we
believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any
person and illegal activities, or as evidence in litigation in
which we are involved.
Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of
our business to another company.
Vendors, Consultants and Other Third-Party Service Providers. We
may share your data with third-party vendors, service providers,
contractors or agents who perform services for us or on our
behalf and require access to such information to do that work.
Examples include: payment processing, data analysis, email
delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking
technology on the Services, which will enable them to collect
data on our behalf about how you interact with our Services over
time. This information may be used to, among other things,
analyze and track data, determine the popularity of certain
content, pages or features, and better understand online
activity. Unless described in this notice, we do not share,
sell, rent or trade any of your information with third parties
for their promotional purposes. We have contracts in place with
our data processors, which are designed to help safeguard your
personal information. This means that they cannot do anything
with your personal information unless we have instructed them to
do it. They will also not share your personal information with
any organization apart from us. They also commit to protect the
data they hold on our behalf and to retain it for the period we
Third-Party Advertisers. We may use third-party advertising
companies to serve ads when you visit or use the Services. These
companies may use information about your visits to our
Website(s) and other websites that are contained in web cookies
and other tracking technologies in order to provide
advertisements about goods and services of interest to you.
Affiliates. We may share your information with our affiliates,
in which case we will require those affiliates to honor this
privacy notice. Affiliates include our parent company and any
subsidiaries, joint venture partners or other companies that we
control or that are under common control with us.
Business Partners. We may share your information with our
business partners to offer you certain products, services or
WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third
We only share and disclose your information with the following third
parties. If we have processed your data based on your consent and
you wish to revoke your consent, please contact us using the contact
details provided in the section below titled "HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?".
Cloud Computing Services
Google Cloud Platform
Communicate and Chat with Users
Data Backup and Security
Google Drive Backup
Functionality and Infrastructure Optimization
Invoice and Billing
Apple Pay, Android Pay and PayPal
Social Media Sharing and Advertising
User Account Registration and Authentication
Facebook Login and Google Sign-In
User Commenting and Forums
Web and Mobile Analytics
Web Hosting Canada
collect and store your information.
collect and store your information.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using
a social media account, we may have access to certain information
Our Services offers you the ability to register and login using your
third-party social media account details (like your Facebook or
Twitter logins). Where you choose to do this, we will receive
certain profile information about you from your social media
provider. The profile information we receive may vary depending on
the social media provider concerned, but will often include your
name, email address, friends list, profile picture as well as other
information you choose to make public on such social media platform.
If you login using Facebook, we may also request access to other
permissions related to your account, such as your friends,
check-ins, and likes, and you may choose to grant or deny us access
to each individual permission.
We will use the information we receive only for the purposes that
are described in this privacy notice or that are otherwise made
clear to you on the relevant Services. Please note that we do not
control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend
that you review their privacy notice to understand how they collect,
use and share your personal information, and how you can set your
privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as
tax, accounting or other legal requirements). No purpose in this
notice will require us keeping your personal information for longer
than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from
any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate technical and organizational
security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts
to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able
to defeat our security, and improperly collect, access, steal, or
modify your information. Although we will do our best to protect
your personal information, transmission of personal information to
and from our Services is at your own risk. You should only access
the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
children under 18 years of age.
We do not knowingly solicit data from or market to children under 18
years of age. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under
age 18, please contact us at [email protected]
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any
If you are a resident in the EEA or UK and you believe we are
unlawfully processing your personal information, you also have the
right to complain to your local data protection supervisory
authority. You can find their contact details here:
If you are a resident in Switzerland, the contact details for the
data protection authorities are available here:
If you have questions or comments about your privacy rights, you may
email us at [email protected]
If you would at any time like to review or change the information in
your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases.
However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations,
Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Cookies and similar technologies: Most Web browsers are set to
accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect
certain features or services of our Services. To opt-out of
interest-based advertising by advertisers on our Services visit
Opting out of email marketing: You can unsubscribe from our
marketing email list at any time by clicking on the unsubscribe link
in the emails that we send or by contacting us using the details
provided below. You will then be removed from the marketing email
list — however, we may still communicate with you, for example to
send you service-related emails that are necessary for the
administration and use of your account, to respond to service
requests, or for other non-marketing purposes. To otherwise opt-out,
- Access your account settings and update your preferences.
- Contact us using the contact information provided.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If
a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version
of this privacy notice.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request
and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with a Service, you have the right to request
removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact
information provided below, and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.).
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated "Revised" date and the
updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you
either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email
us at [email protected] or by post to:
384 Crepeau, APT 408
Saint laurent, Quebec H4N 0A6
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
Based on the applicable laws of your country, you may have the
right to request access to the personal information we collect from
you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information,
please submit a request form by clicking.
6 HOW DO WE HANDLE YOUR SOCIAL LOGINS?In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform. If you login using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.